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Kyle M. – Skills Stories

May 6, 2021

Kyle M.
AAA Northeast

“Since the pandemic started, working from home has really appealed to me, but I didn’t think I’d be lucky enough to find the right job amid COVID-19. To my surprise, it only took a few emails and a series of interviews through Skills for Rhode Island’s Future to get me a job that not only allows me to work from home, but also make a great impact in the community.

Through Skills for Rhode Island’s Future, I was able to get a job working for AAA roadside service assistance. Initially, I was nervous about what working from home would look like with AAA, but AAA has shown me how workforces can be resilient and adjust during tough times. The company wasted no time in showing me how easy it is to set up a work-from-home office, and team members made themselves available to answer all of my questions and also helped me get to know them better, which put me at ease.

Working for roadside service has shown me how essential our jobs are to keeping others safe. I love being able to take a stressful conversation with a customer and turn it into a positive one that ends with a feeling of ease, support, a laugh and often a thank you. This job is an opportunity to help me keep my family safe, while earning and learning new skills for the current workforce. It allows me to live the lifestyle I’ve always envisioned for myself.”

Looking to kickstart or advance your career? Click here to view available opportunities on the SkillsRI Back to Work job board.

Filed Under: Candidate Stories, Featured

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